Climbing Frame Installation
If you’re considering our range of climbing frames, then you may have also considered how you’re going to build it, whether to do it yourself, or whether you need to employ a climbing frame installer.
Our climbing frames are specifically designed for DIY home-build and come pre-packaged and flat-packed with all wood, hardware and accessories included. All our climbing frames come with an illustrated and English manual, showing you how to build your climbing frame in easy steps and stages. All you’ll need is simple DIY tools such as an electric screwdriver, hammer, and spirit level.
Preparing For Installation
Once you’ve chosen your climbing frame, and arranged delivery we advise you take a few moments to ensure you’ve prepared yourselves for the installation. Checking the area is clear, the surface is level and your tools are ready will ensure you have a hassle free build.
Preparing the garden
Before you can build anything in your garden you need to ensure you have a space that is large enough and level enough for the equipment you are intending to purchase. Remember EN-71 European Safety guidelines recommend you allow 1.8m (6ft) around the playset as a safety zone. This means you should add 1.8m (6ft) to the playset dimensions to ensure there is enough room for children and adults to move around the playset safely without obstructing swings or slides etc. In addition to the safety zone, you should ensure your garden is level. Our playsets are designed to be built on a sturdy level surface, such as grass. If you intend to install a safety surface then it is especially important that you consider the space requirements. If the surface is bonded rubber or artificial grass then it will need laying before you start building, whilst a loose fill surface will be added once the set has been built.
We recommend that all customers check their parts, whether you’re building your own climbing frame, or using a climbing frame installer. This ensures that all parts are present before you commit time to building the set. The last thing we want is for people to set aside time to build their playset and have to stop due to missing or damaged parts.
Missing & Damaged Parts
If your set arrives with missing/damaged parts then we will replace them – You can claim replacements here: https://www.selwood.com/climbing-frames/aftersales-parts.html. We aim to dispatch replacement parts within 2-3 working days.
Paying for Installation
Our sets are designed for home-build, but we understand some people will wish to use their gardener or handy man to do this job for them. Most reputable installers will not request money up-front, and we would advise you only pay once the installer has completed the work expected of them.
Garden & Parts
Remember, if an installer turns up and the garden isn’t level, hasn’t been cleared or isn’t the right size then they won’t be able to build. Also, if you have missing/damaged parts, then they may not be able to complete the build as planned.
If this happens they may well charge you a call-out fee, and/or re-charge for a second visit. We will replace damaged and missing parts, but cannot be held responsible if you haven’t prepared adequately for their visit. We strongly advise ensure the garden is ready and all parts are present before commencing a build.
Climbing Frame Maintenance
Once your climbing frame is assembled in your garden and your children then we hope you and your children will enjoy many happy years of use. As with any wooden garden product it’ll occasionally need maintenance to keep it in tip-top condition. We recommend you check the playset annually and throughout the play season to ensure that all bolts and screws are tight ans secure, and all accessories of free from wear and safe to use.
Our wood is pre-stained in the factory after we have cut and drilled the wood. This ensures your wooden climbing frame looks amazing and is protected for the initial months of usage, however, as with any wooden garden product, whether it’s a playset, fence, shed, decking or table and chairs, we’d recommend you treat it with stain or sealant to ensure the effects of weathering are minimised.